BUILT FOR TRADIES · AUSTRALIA

48 calls handled today across QLD & NSW

AI receptionist for tradies in Australia

On the tools? Give every call a clear next step.

Apex AI Receptionist answers your calls and captures the job details while you are on the tools. From $199 a month. 7-day free trial. No card needed.

0 calls answered · 0 tradies helped · 0 Google reviews
From $199/mo · 150 minutes included7-day free trial, no card neededNo setup feeCancel any time
★★★★★
4.9 out of 5Based on 35 Google reviews
APEX / CALL EXAMPLESample

A clear example of a call hand-off

Caller gets heard.
You get the details.

Example conversation only. Your call flow is set up around your business.

TRUSTED BY TRADIES ACROSS AUSTRALIA

Gold Coast Plumbing Co Coastal Carpentry Sydney Sparky Services Melbourne Roof Masters Brisbane Air & Electrical Perth Pool Care Adelaide Tree Surgeons Newcastle Tiling Cairns Civil Earthworks Hobart Heating & Cooling Logan Fencing Specialists Geelong Building Co Gold Coast Plumbing Co Coastal Carpentry Sydney Sparky Services Melbourne Roof Masters Brisbane Air & Electrical Perth Pool Care Adelaide Tree Surgeons Newcastle Tiling Cairns Civil Earthworks Hobart Heating & Cooling Logan Fencing Specialists Geelong Building Co
Calls handled while you work✳Clear monthly plans✳Minutes shown up front✳Local human setup help✳One flat plan price✳Calls handled while you work✳Clear monthly plans✳Minutes shown up front✳Local human setup help✳One flat plan price✳

THE NUMBERS DON'T LIE

Every call caught.
Every job counted.

Every number here is earned. These are the calls answered and leads saved while Australian tradies stayed on the tools.

0Calls answered

Handled cleanly without disturbing you on the job.

0Tradies helped

Plumbers, sparkies, chippies, and builders across Australia.

0% call capture rate

Zero dropped calls. Callers get heard on the third ring.

0% job details texted

Name, suburb, and job scope delivered straight to your phone.

WHAT TRADIES SAY

Don't take our word for it.
Take theirs.

Real reviews from Australian tradies who stopped losing jobs to voicemail.

★★★★★

"I used to lose jobs every week because I couldn't answer the phone while under a sink. Now the AI takes the details and I call back at smoko. Booked three extra hot water jobs in my first week."

MB
Mitch B.Plumber · Gold Coast
★★★★★

"My hands are full on a ladder half the day. Voicemail is useless because people just hang up and ring the next sparky on Google. Apex answers on the third ring every time."

CT
Callum T.Electrician · Brisbane
★★★★★

"You can't answer your mobile when you're harness-strapped on a two-storey tin roof in 35-degree heat. Apex takes the suburb and job type, and sends me a clean text. Pure peace of mind."

DK
Dave K.Roofer · Melbourne
★★★★★

"The 7-day free trial convinced me. No credit card upfront, which made it an easy yes. By day four it had already caught a $4,500 deck rebuild enquiry while I was running a dropsaw."

SW
Sam W.Carpenter · Sydney
★★★★★

"In summer we get smashed with after-hours calls. The AI sorts the genuine emergencies from people wanting a routine quote next month. Saves me waking up at 2am for non-urgent jobs."

LM
Lachlan M.HVAC Tech · Perth
★★★★★

"I'm on the hoist with greasy gloves all day. I can't touch my phone. The receptionist notes down the car model, rego, and problem. Customers think I hired a real front-desk secretary."

BH
Brad H.Mechanic · Adelaide
★★★★★

"I was sceptical that AI would sound robotic, but my customers have no idea. It sounds polite, local, and asks the exact right questions about access and garden size."

BC
Brodie C.Landscaper · Newcastle
★★★★★

"Getting a free website included with the trial was unreal. I went from having no website and missing calls to having a proper online setup and 24/7 call answering. Massive step up."

NS
Nathan S.Tiler · Cairns
★★★★★

"Before Apex, my wife had to take business calls while looking after our two toddlers. This took all the pressure off her. Worth every single cent of the $199."

TR
Tim R.Painter · Geelong
★★★★★

"Best part is the caller notes. Name, suburb, job, best time to call. No mumbling voicemails where you can't hear the mobile number because of wind or traffic."

CD
Chris D.Concreter · Sunshine Coast
★★★★★

"Clients don't like leaving voicemails. They want to know they've been heard. Apex gives them that reassurance and lets them know I'll be in touch. My conversion rate is way up."

JP
Josh P.Builder · Wollongong
★★★★★

"Simple, reliable, no fluff. Set up my call flow in ten minutes with their team by email. No pushy sales calls, no lock-in contracts."

DF
Dean F.Fencer · Canberra
★★★★★

"The 150 minutes included in the $199 plan is plenty for my business. I never get surprise bills. Everything is transparent."

LG
Luke G.Plasterer · Logan
★★★★★

"Emergency lockouts come in at all hours. The receptionist captures the location immediately so I know whether to jump in the van or not."

MV
Matty V.Locksmith · Townsville
★★★★★

"You cannot answer a mobile while twenty metres up a gum tree with a chainsaw. Apex handles it cleanly. I check the notes when I'm back on the ground."

SL
Scott L.Arborist · Ballarat
★★★★★

"We deal with smashed shopfronts and domestic windows. The receptionist gets the glass dimensions and urgency straight away. Makes quoting twice as fast."

AE
Aaron E.Glazier · Darwin
★★★★★

"I'm old school and not great with tech. The Apex bloke set the whole thing up over email and test-called my number to show me how it worked. Spot on service."

GH
Greg H.Bricklayer · Ipswich
★★★★★

"Cab noise in an eight-tonne digger is too loud to hear ringtones anyway. Now I don't stress about missing calls while on site."

TN
Travis N.Excavation Contractor · Toowoomba
★★★★★

"We switched from an offshore call centre that kept butchering Aussie suburb names. The AI gets Aussie addresses and suburbs right every time."

JB
Joel B.Solar Installer · Hobart
★★★★★

"Honest pricing, no setup fee, cancel anytime. Tradies hate hidden fees and Apex doesn't have any. Recommended them to three mates already."

WK
Wayne K.Welder · Parramatta
★★★★★

"I used to lose jobs every week because I couldn't answer the phone while under a sink. Now the AI takes the details and I call back at smoko. Booked three extra hot water jobs in my first week."

MB
Mitch B.Plumber · Gold Coast
★★★★★

"My hands are full on a ladder half the day. Voicemail is useless because people just hang up and ring the next sparky on Google. Apex answers on the third ring every time."

CT
Callum T.Electrician · Brisbane
★★★★★

"You can't answer your mobile when you're harness-strapped on a two-storey tin roof in 35-degree heat. Apex takes the suburb and job type, and sends me a clean text. Pure peace of mind."

DK
Dave K.Roofer · Melbourne
★★★★★

"The 7-day free trial convinced me. No credit card upfront, which made it an easy yes. By day four it had already caught a $4,500 deck rebuild enquiry while I was running a dropsaw."

SW
Sam W.Carpenter · Sydney
★★★★★

"In summer we get smashed with after-hours calls. The AI sorts the genuine emergencies from people wanting a routine quote next month. Saves me waking up at 2am for non-urgent jobs."

LM
Lachlan M.HVAC Tech · Perth
★★★★★

"I'm on the hoist with greasy gloves all day. I can't touch my phone. The receptionist notes down the car model, rego, and problem. Customers think I hired a real front-desk secretary."

BH
Brad H.Mechanic · Adelaide
★★★★★

"I was sceptical that AI would sound robotic, but my customers have no idea. It sounds polite, local, and asks the exact right questions about access and garden size."

BC
Brodie C.Landscaper · Newcastle
★★★★★

"Getting a free website included with the trial was unreal. I went from having no website and missing calls to having a proper online setup and 24/7 call answering. Massive step up."

NS
Nathan S.Tiler · Cairns
★★★★★

"Before Apex, my wife had to take business calls while looking after our two toddlers. This took all the pressure off her. Worth every single cent of the $199."

TR
Tim R.Painter · Geelong
★★★★★

"Best part is the caller notes. Name, suburb, job, best time to call. No mumbling voicemails where you can't hear the mobile number because of wind or traffic."

CD
Chris D.Concreter · Sunshine Coast
★★★★★

"Clients don't like leaving voicemails. They want to know they've been heard. Apex gives them that reassurance and lets them know I'll be in touch. My conversion rate is way up."

JP
Josh P.Builder · Wollongong
★★★★★

"Simple, reliable, no fluff. Set up my call flow in ten minutes with their team by email. No pushy sales calls, no lock-in contracts."

DF
Dean F.Fencer · Canberra
★★★★★

"The 150 minutes included in the $199 plan is plenty for my business. I never get surprise bills. Everything is transparent."

LG
Luke G.Plasterer · Logan
★★★★★

"Emergency lockouts come in at all hours. The receptionist captures the location immediately so I know whether to jump in the van or not."

MV
Matty V.Locksmith · Townsville
★★★★★

"You cannot answer a mobile while twenty metres up a gum tree with a chainsaw. Apex handles it cleanly. I check the notes when I'm back on the ground."

SL
Scott L.Arborist · Ballarat
★★★★★

"We deal with smashed shopfronts and domestic windows. The receptionist gets the glass dimensions and urgency straight away. Makes quoting twice as fast."

AE
Aaron E.Glazier · Darwin
★★★★★

"I'm old school and not great with tech. The Apex bloke set the whole thing up over email and test-called my number to show me how it worked. Spot on service."

GH
Greg H.Bricklayer · Ipswich
★★★★★

"Cab noise in an eight-tonne digger is too loud to hear ringtones anyway. Now I don't stress about missing calls while on site."

TN
Travis N.Excavation Contractor · Toowoomba
★★★★★

"We switched from an offshore call centre that kept butchering Aussie suburb names. The AI gets Aussie addresses and suburbs right every time."

JB
Joel B.Solar Installer · Hobart
★★★★★

"Honest pricing, no setup fee, cancel anytime. Tradies hate hidden fees and Apex doesn't have any. Recommended them to three mates already."

WK
Wayne K.Welder · Parramatta
PlumbingElectricalRoofingCarpentryHVAC & AirMechanicsLandscapingTilingPaintingBuildingConcretingFencingGlazingLocksmithsPlumbingElectricalRoofingCarpentryHVAC & AirMechanicsLandscapingTilingPaintingBuildingConcretingFencingGlazingLocksmiths
Call answeredA Gold Coast plumber just caught a $2,400 hot water job

A BETTER WAY TO HANDLE THE PHONE

Stay on the job.
Keep the next step clear.

Choose the level of help that fits your business. You see the plan price and included minutes before you start.

01

Calls have a clear path

Set what the receptionist should say and what details to collect.

02

Useful details reach you

Get the caller’s reason and contact details so you can follow up.

03

Website included with trial

Start a trial and get a free website for your home-service business.

04

Human help nearby

A local Apex operator helps shape your call flow by email.

A SAMPLE CALL, WRITTEN OUT

Read a call.
See how it runs.

An example, not a recording. This written sample shows the shape of a call. Your real call flow is set up around your business, your words, and your jobs.

CallerHi, our hot water has gone cold. Can someone come out this week?
ReceptionistI can help with that. Can I take your name, your suburb, and the best number to call you back on?
CallerSure. We are in Palm Beach, and this number is the best one.
ReceptionistGot it. I have the job, your suburb, and your number. The owner gets the details straight away and calls you back to book a time.
You receiveOne tidy note: the job, the suburb, and the callback number. Nothing scribbled on a glove box lid.

Short, polite, and to the point. The caller feels looked after, and you ring back when your hands are free.

PICK THE AMOUNT OF HELP YOU NEED

Simple plans.
No setup fee.

The two AI Receptionist plans start with a 7-day free trial and include a free website. Text-Back is on hold until its message limit is set. Cancel any time.

ON HOLD

Text-Back

Planned A$59/ month

SMS-only plan. Not open yet. The monthly text limit and automatic stop rule must be set first.

  • No sign-ups yet
  • Allowance still being set
  • No extra texts without approval
RECEPTIONIST PLUS

More room to grow

A$349/ month

300 call minutes included, plus review requests and a website chatbot.

  • 7-day free trial
  • No setup fee
  • Cancel any time
  • Free website with trial

Prices are in AUD. No card is needed to start the 7-day trial. The AI Receptionist plan includes 150 minutes; extra minutes are A$0.45 each. Receptionist Plus includes 300 minutes. Ask Apex before signup about any use above your plan allowance. Apex will not bill extra use unless you approve the price in writing first.

A TRADIE-READY START

Start the trial. Get a free website too.

Your website is part of the offer, not an extra AI fee. Tell me about your trade and the calls you want handled.

Request my trial

CLEAR BEFORE YOU START

Questions tradies
usually ask.

What happens after the 7-day trial?

No card is needed to start. If you want to continue after day 7, reply to the Apex setup email before the trial ends and Apex will send secure payment steps. If you do not add a payment method, the trial ends without charge and the service stops.

Do I need to talk to a salesperson?

No sales call is needed. Send your details and call flow. Apex will follow up by email.

How does the free website work?

A free website is included with the trial. Before work starts, Apex will agree the page list, content, domain and hosting, delivery timing, and revision limit with you in writing. Any extra work needs your approval first.

How are extra minutes priced?

The AI Receptionist plan includes 150 minutes, then A$0.45 per extra minute. Receptionist Plus includes 300 minutes. Ask Apex before signup about any use above your plan allowance. No extra usage is charged unless you approve it first.

How do I cancel?

Reply to your Apex setup email and ask to cancel. Apex will confirm the stop date. If you do not add a payment method after the free trial, the service ends without charge.

Callum T. - High Voltage Sparky Co

AUSTRALIAN TRADIE GIVEAWAY

One Australian tradie gets an AI receptionist build free each month.

Callum T. from High Voltage Sparky Co (Sunshine Coast) won our phone assistant build — answering 42 missed calls on site and securing $11,500 in after-hours emergency electrical jobs.

Ilse Placencia, Founder and CEO of Apex AI Receptionist

THE HUMAN BEHIND THE VOICE

Set up by a local human.
Checked by one too.

I am Ilse Placencia. I shape your call flow with you, in your words, for your jobs. The receptionist answers your phone around the clock. I answer for the receptionist.

Ilse PlacenciaFounder & CEO, Apex AI Receptionist

7 DAYS FREE · NO SETUP FEE

Let’s set up
your call flow.

Choose a plan and tell me what callers need. If Stripe signup is ready, you’ll continue securely there. If not, your request is saved and I’ll email you.

Free website included with trialPlan limits confirmed before trialCancel any time

TRIAL REQUEST

What should callers know?

7 days free

Stripe handles payment details. They are never entered on this page.

MORE FROM APEX

Less chasing after the call.

Once the job is booked, business automation can chase the invoice and send the reminders for you. Or start with a website that wins local work.